A Leadership Role Where You Can Make a Real Impact – Store manager
Store manager needed at [hidden company] Nestled in the heart of outback Queensland, Mount Isa is a vibrant and resilient community known for its rich mining heritage and strong community spirit. We are seeking a dynamic and hands-on Restaurant Manager to lead our team and become a key part of this unique local landscape. This is more than just a management role; it’s an opportunity to steer a beloved local eatery, develop a talented team, and build a rewarding career in regional Australia.
As a cornerstone of the Australian food scene for over five decades, our brand is built on a foundation of quality food, genuine hospitality, and a commitment to the communities we serve. We are part of a larger, respected network of brands, offering unparalleled stability and significant career pathways for our people. If you are a leader who thrives on challenge, celebrates team success, and is passionate about delivering unforgettable customer experiences, we invite you to apply.
Your Mission: Key Responsibilities and Day-to-Day Leadership
As the Restaurant Manager, you will be the driving force behind the restaurant’s daily success and long-term reputation. Your role is multifaceted, blending operational expertise with inspirational leadership.
Team Leadership & Development:
Foster a positive, inclusive, and high-energy team culture where every member feels valued and motivated to do their best work.
Lead from the front, providing hands-on coaching, mentoring, and structured training to develop your team’s skills in customer service, food preparation, and operational procedures.
Manage all aspects of team performance, including rostering to meet operational needs, conducting performance reviews, and nurturing future leaders from within your team.
Operational Excellence & Financial Management:
Take full ownership of the restaurant’s daily operations, ensuring smooth, efficient, and profitable service from open to close.
Implement and maintain rigorous standards for food safety, hygiene, and cleanliness, ensuring 100% compliance with all relevant health and safety regulations.
Manage key financial responsibilities with precision, including daily cash handling, bank reconciliations, stock control, and inventory management to minimise waste and optimise costs.
Analyse sales reports and key performance indicators (KPIs) to identify trends, capitalise on opportunities, and develop strategies to drive revenue and meet budgeted targets for labour and cost of goods.
Customer Experience & Community Engagement:
Champion an unwavering commitment to customer satisfaction, ensuring every guest receives the warm, friendly, and efficient service that defines our brand.
Proactively handle customer feedback and resolve any issues promptly and professionally, turning challenging situations into opportunities to build loyalty.
Act as the public face of the restaurant in the Mount Isa community, seeking opportunities to build local partnerships and enhance our presence.
The Ideal Candidate: Do You Have What It Takes?
We are looking for a proven leader who combines operational skill with a genuine passion for people.
Essential Qualifications & Experience:
A minimum of 2-3 years of solid management experience within the fast-paced hospitality or Quick Service Restaurant (QSR) sector.
Demonstrated financial acumen, with experience managing budgets, controlling costs, and understanding P&L statements.
Comprehensive, practical knowledge of Food Safety (HACCP) and Workplace Health & Safety (WHS) standards and their implementation.
Strong leadership capabilities with a proven track record of motivating, training, and retaining a diverse team.
Exceptional communication and problem-solving skills, with the ability to think clearly and act decisively under pressure.
The flexibility to work a rotating roster, including early mornings, late evenings, weekends, and public holidays.
A positive, can-do attitude, resilience, and a deep-seated passion for delivering exceptional service.
Highly Desirable Attributes:
A formal qualification in Hospitality Management (such as a Cert IV or Diploma) is highly regarded.
Previous experience in a regional or remote location, demonstrating adaptability and resilience.
Why You Will Love This Role: Our Commitment to You
In return for your dedication and expertise, we offer a comprehensive package designed to support your career, your lifestyle, and your future in Australia.
Attractive Remuneration: A full-time, permanent salary of $82,000 per annum plus superannuation.
Visa Sponsorship: We are an approved standard business sponsor and are fully committed to supporting the successful international candidate through the Subclass 482 (Temporary Skill Shortage) visa application process.
Career Growth: This role is a gateway to a long-term career. Within our extensive network of brands, there are clear and defined pathways for advancement into multi-site management, training, and operational support roles.
Professional Development: You will receive ongoing, investment in your skills through our dedicated training programs and the support of an experienced management team.
A Supportive Culture: Join a company that values its people. You will be part of a collaborative environment where your contributions are recognised and celebrated.
Live the Regional Experience: Mount Isa offers an authentic Australian outback experience with a strong sense of community, affordable cost of living, and access to stunning natural attractions like Lake Moondarra and the surrounding red desert landscapes. It’s a chance to build a fulfilling life away from the hustle of the major cities.
Take the Next Step in Your Hospitality Career
If you are a motivated leader ready to take on a rewarding challenge and make a tangible impact, we would be delighted to hear from you.
This is your chance to lead a fantastic team, represent an iconic brand, and build a life in a unique and welcoming part of Australia.
To apply, please submit your resume and a detailed cover letter outlining your suitability for this role through the online portal.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. All applications will be treated with the strictest confidentiality.
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