Team Leader – Front Office (Fully sponsored) Qatar Doha

Location: Qatar Doha

Company: Hyatt

About Hyatt Regency Oryx Doha

Welcome to Hyatt Regency! One of Hyatt’s very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized

Role: Team Leader

Duties:

• Deliver the brand promise by ensuring smooth and efficient operations at Reception, Guest Services, and Concierge.

• Assist in managing Front Office operations to maintain high service standards.

• Create seamless, intuitive, and signature guest experiences that are stress-free and successful.

• Engage in casual conversations with guests to enhance their stay and build rapport.

• Handle guest queries promptly and efficiently, ensuring exceptional service at all times.

• Lead by example, fostering a culture of modern design, outstanding service, and authenticity.

• Ensure caring, attentive, and efficient service that aligns with guest expectations.

• Train and motivate the Front Office team to uphold service excellence and brand standards.

• Monitor and improve guest satisfaction by anticipating needs and personalizing service.

• Maintain a professional and welcoming atmosphere at all guest touchpoints.

Requirements:

• Empathetic & caring attitude – Ability to connect authentically with guests and colleagues, understanding their unique needs.

• Exceptional interpersonal skills – Demonstrates genuine care and builds strong guest relationships.

• International luxury hotel experience – Background in high-end hospitality, adapting to diverse cultures and environments.

• Continuous learner – Strong desire to grow professionally and set a leadership example.

• Works well under pressure – Maintains composure and delivers high-quality service in fast-paced situations.

• Fluent in English (written & spoken) – Clear and effective communication skills.

How to apply:

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